JJ 的 BPM Notepad & 自言自語

毒舌張株式會社: 心理承受力

2008-08-14T12:30:00.000-07:00

尋找你的天賦禮物（使命） - 使命 - 快樂人生研習會Blog

2008-06-08T02:25:00.000-07:00

尋找你的天賦禮物（使命） - 使命 - 快樂人生研習會Blog: "http://www.happy999.net/blog/trackback.php?tbID=2&extra=f345b4"

從小我們就會聽到很多有關於尋寶的冒險故事，冒險家總是在有限而零碎的線索當中，抽絲剝繭、不斷推敲，然後歷盡艱難，最後終於尋獲寶物。有經驗的刑警、偵探，也總是能夠在現場有限的蛛絲馬跡當中，去找到破案的關鍵。

也許是老天在開我們的玩笑，在跟我們玩一個很好玩的尋寶遊戲。把寶物給了我們，但卻不告訴我們在哪裡，要我們自己去尋找。老天深知我們人的習性，容易得到的東西，往往都不會珍惜，所以就設計了這個尋找的過程，讓我們能夠對這個費盡心思才尋獲的「天賦禮物」能夠有如獲至寶的感覺，因此才能夠珍惜並有效的加以運用。

尋找「天賦禮物」的線索其實是很多的，這些線索出現在很多的地方。試著問問自己，也許答案早已就呼之欲出了。比如說：

 1.「我最喜歡的是…」我為什麼會特別喜歡某種東西?是不是某種特質在作用?
 2.「我最擅長的是…」我為什麼會特別擅長某些項目?是不是有特殊的能力在作用?
 3.「我最重視的是…」我為什麼會特別重視某種東西?是不是某種因素在作用?
 4.「特別容易引起我注意的是…」我為什麼會特別注意某種東西?是不是有某種東西觸動了我潛藏的特質?
 5.「別人常讚美我的是…」我為什麼在某方面表現特別突出?是不是某種特殊能力在作用?
 6.「我會特別敏感的是…」我為什麼會特別敏銳的感覺某種東西?是不是外在的事物引起了我潛在特質的共振?
 7.「我小時後的志願是…」我為什麼會在很小的時候就想做這件事情?是不是童言無忌洩漏了天璣?
 8.「我最羨慕的是…」我為什麼會特別羨慕某種東西?是不是內在有一份深切的渴望並沒有獲得滿足?
 9.「我在什麼地方常會不耐煩，會覺得別人很笨…」我為什麼會特別不耐煩某些狀況?是不是我早就有更好的能力、更棒的方法?
 10.「如果有用不完的錢，我最想做什麼…」在環境不限制我的條件下，我最想去發揮的是怎樣的「天賦禮物」?
 11.「在我的追悼會上，希望別人怎麼說我…」我為什麼會特別在意這件事?是不是我有著必須去完成某些事情的特殊能力?
 12.「如果我只剩一個月的生命了，我最想完成的是…」我為什麼會特別在意某些東西?是不是某種天賦才華沒有得到發揮會是一種遺憾?

敏感的去進行自我覺察的工作，「故意」、「刻意」、「有意」有意識的去看看自己生命當中所發生的所有事情，清楚的去看到每個事件的背後都有著一個可以找到「天賦禮物」的線索。順藤摸瓜，再交叉比對，很快的就會發現你那既獨特又珍貴閃閃發光的「天賦禮物」了。

關於退休

2008-06-08T01:15:00.000-07:00

It is a good note about retirement...

只有終其一生都在做自己討厭的事的人才會想退休.
我最大的夢想是活到90歲還能像現在一樣的工作,
一年拍一部電影,直到長長久久.
by 伍迪.艾倫

ONJava.com -- Parsing an XML Document with XPath

2008-04-07T07:46:00.000-07:00

ONJava.com -- Parsing an XML Document with XPath: "jo"

【軟體】Microsoft Virtual CD-ROM Control Panel

2008-03-27T12:46:00.000-07:00

【軟體】Microsoft Virtual CD-ROM Control Panel

‧Endiva‧美商英迪華軟體公司

2008-03-12T22:56:00.000-07:00

‧Endiva‧美商英迪華軟體公司

Endiva 是上次聚餐林先生提到的廠商，對於小型企業或團體，需要速成一個
門面網站，相當快速。
LOGO,基本資訊功能，客戶會員管理，文件管理，廣告，簡單商品上架買賣。

簡單商品上架，SAP B1 有 eCommerce 模組。2006 SAP也為 B1買下 Praxis作
web crm 與 e-commerce 的功能。

相較於此, endiva 還有客戶服務模組可以做。

Uncrippling Bluetooth in Vista RTM | Dev-Toast

2008-03-12T07:02:00.000-07:00

Uncrippling Bluetooth in Vista RTM | Dev-Toast

TAZO, Twinings - 英國紅茶 | Sunnys Diary

2008-03-09T00:16:00.000-08:00

英國紅茶 | Sunnys Diary

Yahoo 賣場

Kaplan與Norton大師發表的 Corporate Alignment Matters == Align Journal - Aligning IT and Business Strategy

2008-03-08T19:06:00.000-08:00

Align Journal - Aligning IT and Business Strategy

Corporate Alignment Matters by Robert S. Kaplan , David P. Norton

business process discovery == Align Journal - Aligning IT and Business Strategy

2008-03-08T18:49:00.000-08:00

Align Journal - Aligning IT and Business Strategy

這篇談到 business process discovery 的做法，只有純文字。

Five Steps for Implementing Business Process Discovery to Maximize Business Process Management

> email article

> print-friendly

by Stuart Burris
November 28, 2007

Business Process Discovery (BPD) is a new set of technology that enables organizations–-from C-level down to the IT department–-to automatically discover and analyze their current business processes. The technology works by examining processes as they are executing in the supporting technology. Although BPD is a new concept, the good news is it’s easy to get started and quickly delivers real benefit to an organization.

BPD provides a new way to quickly discover business processes using the process artifacts found in the supporting technology. Analyzing the business process using the facts of process evidence provides two important benefits. First, BPD provides a quantitative view of the current state of your business processes. This allows detailed analysis of both the root causes as well as the costs of the process inefficiency, letting organizations quantify the benefit of improving the process. Second, BPD provides this data from a process perspective. BPD produces explicit, fully quantified process representations. This allows any Business Process Management (BPM) initiative to leverage the process models from BPD as the current “as-is” starting point.

Given these two facts, BPD provides organizations a process-centric business intelligence solution. By providing detailed, real-time analytics based on a process model of operations, BPD enables the ability to efficiently analyze, report, and manage tremendous amounts of event-level data. This allows organizations to continuously optimize their operations by repeating a quick cycle of process discovery, analysis, and improvement.

Quick Start Guide

Getting started with BPD is easy. BPD solutions all embody the following properties:

· Emergent paradigm: An automated discovery process relies on collecting data from the information system over a period of time. This data can then be analyzed to form a process model.

· Automated process discovery: The system has an ingrained methodology that has been shown, through repeated trials, to accurately discover processes and process variations without bias.

· Complete Information: An automated process captures all the information that’s occurring within the system and represents it by time, date, user, etc. Since the information is collected from the real-time interactions, it isn’t subject to lost or selective memory issues. This includes completeness of the information regarding exceptions in the processes. Often, exceptions are treated as statistical “noise.” This may ignore important inefficiencies in business processes.

· Standardized process: The automated collection of information will provide data on the process that can be grouped as quantified and classified. This provides the basis for the development and monitoring of both a current and new process to which benchmarks can be assigned.

The first two properties indicate that any BPD solution should be able to quickly observe your technology systems and automatically build a process model. The third and fourth properties provide that any BPD system gives a complete and standard process model, allowing you to accurately analyze the data without bias. In practice, because BPD is easy and automated, the best way to get started is to execute a mini-BPD project.

Step 1: Identify a Set of Business Challenges

The first step is to identify a small set of current business challenges. Any modern business has many business processes with many supporting technology sets. While BPD certainly can apply to an enterprise scope, it’s quicker to prove the value by limiting the initial scope to a set of processes that are currently a pain point for the business.

Limiting the scope brings a small controllable example that will allow for a quick process of discovery and validation. Because BPD is by design an iterative process, moving from a small scope to larger scope is natural as the scope of process discovery and analytics grows.

Step 2: Select Candidate Vendors

Bring BPD vendors into the process early. As this is a new and emerging field, the vendor should be willing to step beyond the vendor role and provide valuable insights as a partner to your process. There’s a great deal of learning about the methodology, value, and communication of the benefits of BPD. Select a vendor based on their ability to help you quickly prove the merits of the approach to your organization.

Step 3: Scope and Value Assessment

Once your vendor is chosen, a quick scope and value assessment should be performed. This quick, usually one- or two-day exercise, allows everyone involved–-from users, process owners, executive sponsors, IT, and the vendor–-to get on the same page as to the exact process, challenges, and supporting technology that define the scope of the BPD effort.

Step 4: Execute Your Mini-Project

Having defined the scope, expectations, and potential value of addressing those issues, it’s time to start your mini-BPD project. This being your first project, you will of course need to go through the standard software installation process. For BPD, this should be a relatively straightforward process of having the vendor work with the hardware/infrastructure and security groups. As is typical, the actual installation process is much shorter than the meetings with security/infrastructure. However, as BPD will provide process analytics and analysis of event-level data, it’s critical to have your information security groups evaluate the solution to ensure adequate controls.

Once you’ve gone through the installation process, typically less than a day, it’s time to get started.

Step 4a: Discover Pilot Processes

With the BPD solution installed and running, let it collect some data about your processes. While it does depend on the processes you’re observing, most business processes produce enough activity for BDP solutions to accumulate adequate information for meaningful analysis within a week.

After collecting process execution activity for a week, the BPD analyst starts examining the processes discovered. It’s important to note that the processes discovered by BPD are much richer than a typical top-down process model. BPD is able to include all process variations and exceptions, as well as provide for myriad ways to examine different views of the process data.

Having this complete picture is essential to any BPD project, as often the challenges faced by the business represent exceptions from the normal business process. For example, if we’re looking at a call center’s operational processes, it may not be the “typical” call that’s causing the issues, but rather, the business trying to get control of the costs and time required for the 10 percent of the calls that are “atypical” in some sense.

By providing complete information, BPD allows the analyst to dig into these process variations to discover what root cause(s) are giving rise to the greatest costs.

Step 4b: Analyze Processes for Inefficiencies and Opportunities

This is the heart of any BPD project. Since BPD keeps all the data related to process execution, the analyst has the ability to evaluate the process to determine the root cause of the inefficiency. By focusing on slow or costly process steps and narrowing down the data to view associated with those process steps, the analysts can formulate a hypothesis as to the business issues leeching value out of the process.

It’s in this respect that BPD acts as a process lens to business intelligence. By examining your operational data in its native process model form, the analyst is able to quickly and easily pinpoint process issues and inefficiencies. By using the process model, BPD allows analysts to interactively analyze, interrogate, and query real-time process data to find process issues as they occur.

Step 4c: Quantify Process Improvement Options

Armed with a detailed knowledge of the process issues, improvement options can be formulated. The improvement options can range from technology-related to purely process-related. For example, BPD projects have shown where small changes in the technology-supported workflows can result in an 80 percent improvement in process cycle times. At the other end of the spectrum, BPD has been used to identify policy and training issues that dramatically impact the process costs.

Regardless of the improvement, the quantified process data from BPD allows you to fully quantify the expected value delivered from implementing the process improvement. The improvement can be valued based on the change to the as-is model that would result from the implementation. The direct benefit can then be calculated based on the decrease in costs associated with the process steps. For example, consider a process where an extra step is taken 15 percent of the time at a cost of $20/per time. (This cost could be the blended cost of external processing costs as well as internal staff required to manage this process step. It’s interesting to note that often BPD helps determine process costs by giving accurate detailed timings of the amount of staff time required to execute process steps.) The improvement may expect to reduce the incidence of the extra step to just 10 percent. Based on the processing count out of BPD, we now can easily quantify the expected savings.

Step 4d: Implement and Validate Process Improvement

Having a fully quantified, detailed analysis of the business process issues and expected ROI of the business process improvement options, the next step is to implement some set of improvement options. The power of BPD is the impact and value of these improvements, which can be measured and validated through the continued use of BPD to monitor process execution. This leads to continuous process optimization, where BPD can be consistently used to discover, analyze, quantify, and measure process inefficiencies.

Step 5: Deployment

Once the mini-BPD project validates the value that BPD can bring to your organization, the final step is to fully deploy the solution and use BPD projects to grow the scope of the BPD solution. As the BPD deployment grows, BPD provides not only the ability to discover and act upon process issues, but also serves as part of the overall corporate intelligence through the dissemination of process reports and metrics.

Summary

BPD is a powerful combination of analytics and business process. By providing a way to automatically discover and analyze a fully quantified business process, business process improvement efforts become shorter and less risky. Smaller, targeted improvement efforts with incremental changes to the as-is result in quantified ROI, all as a result of knowing, based on facts, the exact current business processes. Because of this, getting started is easy, low risk, and opens a door to a whole new way of looking at business processes and process analytics.

50082498_en.pdf (application/pdf 物件)

2008-03-08T18:48:00.000-08:00

50082498_en.pdf (application/pdf 物件)

一篇圖文並茂的文章，提到 scorecard, SOA, 跨公司疆界的流程，以及 weave 多個 process 到
多個部門與單純流程的流程整合示意圖，圖畫得滿不錯容易了解。但本文內容參考就好。

Align Journal - Aligning IT and Business Strategy

2008-03-08T18:44:00.000-08:00

從 ERP 的自動庫存調整機制，談到 BPM 與 BI，
可以做到自動流程(參數)調整的機制

Align Journal - Aligning IT and Business Strategy

BPM業界行銷白皮書大全==Align Journal - Aligning IT and Business Strategy

2008-03-08T18:38:00.000-08:00

Align Journal - Aligning IT and Business Strategy

Column 2 - ebizQ : Short History of BPM

2008-03-08T18:30:00.000-08:00

Column 2 - ebizQ

The archive of Sandy Kemsley's blog on business process management, enterprise architecture, business intelligence and technology in business.

May 01, 2006
A Short History of BPM, Part 1

Since I am fast approaching the 19th anniversary of starting my first company, which provided integration services for imaging, document management, workflow, e-commerce and eventually BPM, I have a bit of an historical perspective on the the field and often end up explaining to customers how BPM got to where it is today: sometimes as part of my Making BPM Mean Business course, and sometimes just as a standalone presentation. Although a lot of readers of this blog are BPM professionals of some sort, I'm going to reproduce this history lesson here in several parts. Click on the category BPMhistory in the sidebar to see the complete set to date.

I welcome comments from any of you other "old-timers" out there, and will incorporate relevant corrections and comments into the body of the post.

Part 1: In The Beginning

In the beginning there was workflow. To be more precise, there was person-to-person routing of scanned documents through a pre-determined process map.

As far as I know, FileNet was the first to use the term "workflow" in this context, back in the early 1980's when they started up, although they were quickly joined in the marketplace by IBM and other product vendors. Most of these early workflow systems were document-focused, that is, the only purpose of the workflow was to move a scanned image of a paper document from one person to another so that they could perform some action on a different system, such as transaction data entry. This was a logical step after organizations started scanning their documents in order to preserve and share them: why not scan them before working on them, then pass them around electronically to try and improve efficiencies? Unfortunately, any direct integration between these other systems and the workflow processes was custom-built, expensive, and not very flexible.

From these early beginnings, workflow systems evolved fairly slowly during the 90’s into products that were much more functional and flexible, primarily in the area of better integration capabilities, more diverse server and client platforms, and some basic process modelling and process monitoring tools. In many cases, however, the workflow products were still very document-centric: the document scanning/management business was such a cash cow for many of these vendors that they didn't show a lot of vision when it came to finding uses for workflow concepts outside of routing documents around an office. That set the stage for two things to happen:

* Third-party add-ons to popular workflow products would proliferate, to do all the things that the workflow vendors didn't deem important.
* More nimble "pure" workflow startups (the early BPM products) would ignore the document-centric side and build highly-functional workflow products that were unable to handle an enterprise workload, but would push the envelope in terms of functionality.

Before we get to that, however, we need to talk a bit about EAI.

....

流程不規範是ERP系統容易死的主要原因 — 中國資訊化 - 賽迪網

2008-03-06T19:36:00.000-08:00

流程不規範是ERP系統容易死的主要原因 — 中國資訊化 - 賽迪網

George Lee's blog: 在台灣收取美國轉寄的郵件 (Mail Forwarding)

2008-03-03T01:22:00.000-08:00

George Lee's blog: 在台灣收取美國轉寄的郵件 (Mail Forwarding)

Newark Airport - How to Get To Newark Airport from New York City

2008-02-16T17:05:00.000-08:00

Newark Airport - How to Get To Newark Airport from New York City: "fare is $19"

ターバン野口の世界　はじめまして、ターバン野口です。

2008-02-16T12:58:00.000-08:00

ターバン野口の世界　はじめまして、ターバン野口です。

清明上河圖

2008-02-12T05:24:00.000-08:00

http://woixv.com/index/photos/2006/09/desktop/picture.jpg

Xexex's Java 和其他二三事 : weblog

2008-02-11T21:47:00.000-08:00

Xexex's Java 和其他二三事 : weblog

08:28下午十二月 03, 2006 in category Java by ingramchen

JDK 5 內建了 jmx 的 client: jconsole。只消在 jvm 啟動時加上參數：

java myapp -Dcom.sun.management.jmxremote
就能使用 jconsole 在本地端連上該 jvm (server)，觀測它的 memory 和 thread 等等的情報，非常方便。

但是！一切美好的東西一旦變成遠端處理，問題就層出不窮... 下面介紹兩種連線的方式。

(1) 假設在沒有 firewall 的情況下，我們仍然能夠使用 jvm 內建的 rmi 做遠端存取，只要參數再加上：

-Dcom.sun.management.jmxremote
-Dcom.sun.management.jmxremote.port=1099
-Dcom.sun.management.jmxremote.ssl=false
-Dcom.sun.management.jmxremote.password.file=/mypath/jmxremote.password
上面的參數我們指定 jvm 啟動一 rmi registry server 在 1099 port，而連線時所需要的帳號密碼，則寫在 /mypath/jmxremote.password 裡。這個檔案的格式可以參考 JRE_HOME/lib/management/jmxremote.password.template，一般的設定是：

controlRole myAdminPassword
monitorRole myMonitorPassword
帳號 controlRole 可以讀寫 jmx 的操作，而帳號 monitorRole 則只能唯讀 jmx 的資料。另外 /mypath/jmxremote.password 檔案權限要設為只有自己才能讀取：

chmod 600 /mypath/jmxremote.password
ok，完成上述步驟後即可使用 jconsole 遠端連至 jvm (server)：

jconsole myapp.example.com:1099
登入視窗輸入帳號密碼： controlRole/myAdminPassword 即可。

上面的做法使用 jvm 本身內建的 rmi server connector 和 rmi registry 而達到遠端連線。如果你用 netstat 之類的指令去追蹤，可發現除了 1099 之外，還有一個亂數的 port 的連線。它就是 rmi server connector 另外建立的，用來做遠端物件的傳輸。可惜的是 jvm 內建的 connector 無法指定這個亂數的 port... 對有 firewall 的系統而言，就無法做特殊的設定了。

為解決這個亂數 port 的問題，只好放棄 jvm 內建的 rmi 服務，自己建一個。

(2) 由於使用自己建立的 rmi server，我們可以還原環境變數成：

-Dcom.sun.management.jmxremote
接下來，我們利用 spring 來建立 rmi server：

value="service:jmx:rmi://localhost:3000/jndi/rmi://localhost:9000/server" />

上面的設定檔，第一個 bean 我們註冊了一個 RMIRegistry 在 port 9000。第二個bean "rmiConnectorServer" 使用 serviceUrl 指定 port：

service:jmx:rmi://localhost:3000/jndi/rmi://localhost:9000/server
前半段的 rmi://localhost:3000 指定 RMI 使用 port 3000進行遠端物件的傳輸，後半端的 jndi/rmi://localhost:9000/server則表示將 RMIConnectorServer bind 到使用 9000 port 的 RMIRegistry。至於 environmentMap 內指定的是 password 檔，內容同上。

ok，設好之後，spring 啟動時便會啟動 rmi registry 和 connector，我們可以用下面的 jconsole 指令遠端連線：

jconsole service:jmx:rmi://myapp.example.com:3000/jndi/rmi://myapp.example.com:9000/server
輸入帳號密碼後即可登入。這一次就會使用 port 3000 和 9000 連線了，所以 firewall 可以對 3000/9000 port 做一些設定。

注意！如果你的 jvm (server) 是在 linux 下使用，請先檢查 hostname -i 這個指令是否回傳 127.0.0.1。如果是，RMI 將無法連線，你可以使用下列的解法：

#設定 /etc/hosts, xxx.xxx.xxx.xxx 是真的 ip
xxx.xxx.xxx.xxx myhostname
或是指定 jvm 參數：

-Djava.rmi.server.hostname=myhostname
呼... 總算搞定了... linux 那個 hostname 問題搞了我一整個下午，真是 @$#^%!$。至於如何使用 firewall 並經由 ssl tunnel ... 呃... 還有一堆參數和設定檔要做，光用想的就快暈了，下次有緣再試吧！

參考資料：

Monitoring and Management Using JMX
Jconsole through firewall
JMX-RIM-SSL
Spring Reference - JMX
Using Jconsole
FAQ JConsole and Remote Management

企業新新聞 - 企業動態 - 甲骨文被評為台灣領導中介軟體廠商之一

2008-02-11T21:15:00.000-08:00

企業新新聞 - 企業動態 - 甲骨文被評為台灣領導中介軟體廠商之一: "長達54.5%，比整體市場成長速度快兩倍。甲骨文在最接近競爭對手在台灣的"

Dataquest Insight: Portal, Process and Middleware Software, Asia/Pacific, 2006-2007

2008-02-11T21:05:00.000-08:00

Dataquest Insight: Portal, Process and Middleware Software, Asia/Pacific, 2006-2007

The portal, process and middleware software market in Asia/Pacific (excluding Japan) is set to maintain its growth momentum through 2011. It grew to more than $686 million in 2006. IBM, BEA Systems, Oracle, TmaxSoft and Tibco are the top five vendors, dominating with 63.7% share.

Asheesh Raina

聯合新聞網 | 財經產業 | 國際財經 | 印度外包業好景不再

2008-02-11T20:09:00.000-08:00

印度外包業好景不再

【經濟日報╱編譯林聰毅／綜合新德里十一日電】 2008.02.12 03:38 am

隨著美歐經濟減弱及印度技術勞工薪資高漲，過去為節約成本而將後端作業移往印度的跨國大企業，如今紛紛將這些外包公司賣給印度本國企業或私募基金業者，或讓他們自立門戶。

後端作業公司是將印度帶向全球商務前線的主要推手，但近年來隨著技術勞工的薪資急遽攀升，這個行業正掀起換老闆獨特景象。西方企業原本中意印度低成本、高素質的勞動力，爭先恐後在當地成立資訊科技軟體與服務業，如今卻亟欲局部或全部退出此一產業，將後端部門賣給專門從事委外服務的印度公司或私募基金，或透過股票公開發行（IPO）讓後端部門上市。

例如，企業流程委外服務業者Genpact公司被奇異公司分割出去，去年8月在紐約上市。私募基金公司黑石集團旗下的旅遊服務業者Travelport集團，在去年12月把設在印度的後端作業部門Travel-portISO賣給黑石持股八成的孟買Intelenet Global Services公司。

西方企業撤離的原因很多，包括印度技術勞工的薪資跳漲、印度後端作業部門的成本扶搖直上，以及美元貶值導致在印度做生意的成本相對升高。此外，受美國經濟走弱以及信用緊縮影響，許多公司想要削減經常性支出，尤其是金融服務業者。

顧問業者麥肯錫公司（McKinsey & Co.）和印度軟體與服務公司協會（Nasscom）的一項研究發現，後端作業部門的效率低於專營委外事業的公司，有些後端作業公司的成本甚至高出30%。

這些個別交易的規模很小，大多在5,000萬至1億美元之間，但合計的總額可能非常可觀。Infosys科技公司執行長曹德利（Amitabh Chaudry）說：「美國企業在衰退環境裡受壓沈重。我認為，這將是他們削減成本的良方，況且還可以變現。」

四、五年前，在印度成立後端作業部門相當划算，把帳戶、科技部門或客服中心移至印度可減少45%成本，吸引許多歐美企業爭相進駐。

但這類後端作業部門現在卻帶來頭痛問題，例如薪水和辦公室租金跳漲、員工流動率偏高、徵才的仲介費和訓練費居高不下等。

【2008/02/12 經濟日報

Session List

2008-02-11T20:06:00.000-08:00

Session List

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Monday
02:00 PM-07:00 PM Pre-Registration

Location: Caesars Palace - Palace Ballroom Foyer

Monday
02:00 PM-05:00 PM BPM in Practice: Understanding and Implementing BPM (Pre-registration and additional $495 fee required)

Speakers: Keith Swenson, Nathaniel Palmer, Robert Shapiro
ID: PW1
Location: Caesars Palace - Roman Ballroom I Session Type: Paid Workshop

Monday
02:30 PM-03:30 PM BPM Technology: From Best-of-Breed Tools to Process

Speakers: Marc Kerremans
ID: T1
Location: Caesars Palace - Augustus Ballroom V Session Type: Pre-Conference Tutorial

Monday
03:45 PM-04:45 PM BPM Primer: Getting the Basics First

Panelist: Janelle B. Hill, Michele Cantara
ID: T2
Location: Caesars Palace - Augustus Ballroom V Session Type: Pre-Conference Tutorial

Monday
05:00 PM-07:00 PM Gartner Networking User Roundtables

Moderator: Artie Mahal, Audrey Fanjoy, Bill Rosser, Daryl C. Plummer, Janelle B. Hill, Joseph Kostakis, Marc Kerremans, Paul Harmon, Sandra Foster, Stephen Lang
ID: NURT
Location: Caesars Palace - Augustus Ballroom I Session Type: Networking Session

Monday
06:30 PM-08:30 PM The Business Process Alliance Welcome Reception Sponsored By: Global 360, K2, Metastorm and Microsoft

Location: Caesars Palace - Emperors Ballroom Session Type: Special

Tuesday
07:00 AM-06:15 PM Registration

Location: Caesars Palace - Palace Ballroom Foyer

Tuesday
07:30 AM-08:30 AM Attendee Breakfast

Location: Caesars Palace - Palace Ballroom

Tuesday
07:30 AM-08:25 AM The BPMS Market: Key Players and Trends

Speakers: Michele Cantara
ID: PB1
Location: Caesars Palace - Augustus Ballroom I Session Type: Power Breakfast

Tuesday
08:00 AM-11:00 AM BPM Measurement: Principles and Practice (Pre-registration and additional $100 fee required)

Speakers: Dr. Bill Curtis, Dr. John Alden
ID: PW2
Location: Caesars Palace - Roman Ballroom I Session Type: BPM Workshop Series

Tuesday
08:30 AM-08:45 AM Welcome Address

ID: K1a
Location: Caesars Palace - Augustus Ballroom III Session Type: Keynote Session

Tuesday
08:45 AM-09:45 AM Opening Keynote: Business Processes: The Foundation Linking Business and IT

Speakers: Janelle B. Hill
ID: K1b
Location: Caesars Palace - Augustus Ballroom III Session Type: Keynote Session

Tuesday
10:00 AM-11:00 AM Agility + Process = The Power to Respond to Change

Speakers: Daryl C. Plummer
ID: A1
Location: Caesars Palace - Augustus Ballroom III Session Type: Track Session
Track: A

Tuesday
10:00 AM-11:00 AM Getting Started With BPM

Speakers: Elise Olding
ID: B1
Location: Caesars Palace - Augustus Ballroom V Session Type: Track Session
Track: B

Tuesday
10:00 AM-11:00 AM Governing End-User Development: Where, When, Why and How?

Speakers: Matthew Hotle
ID: C1
Location: Caesars Palace - Emperors Ballroom II Session Type: Track Session
Track: C

Tuesday
10:00 AM-11:00 AM How IT Infrastructure Enables BPM Deployments

Speakers: Jess Thompson
ID: D1
Location: Caesars Palace - Augustus Ballroom I Session Type: Track Session
Track: D

Tuesday
11:15 AM-11:45 AM SmartBPM for Business Agility

Speakers: Kerim Akgonul, Russell Keziere
ID: SPS
Location: Caesars Palace - Augustus Ballroom V Session Type: Solution Provider Session

Tuesday
11:15 AM-11:45 AM Business Process Optimization Using Six Sigma and a BPMS - Part I

Speakers: Debra Berard
ID: SPS
Location: Caesars Palace - Augustus Ballroom III Session Type: Solution Provider Session

Tuesday
11:15 AM-11:45 AM The 3 Key Milestones of BPM Success

Speakers: Toby Cappello
ID: SPS
Location: Caesars Palace - Augustus Ballroom I Session Type: Solution Provider Session

Tuesday
11:15 AM-11:45 AM Business Rules: Solving the Paradox of Agile Applications

Speakers: Nicolas Robbe
ID: SPS
Location: Caesars Palace - Emperors Ballroom II Session Type: Solution Provider Session

<< First | < Previous | 1 2 3 of 6 | Next > | Last >>

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Worldwide Events Calendar

Janie's Diary

2008-02-11T16:02:00.000-08:00

Janie's Diary

Cosco product, eat, travel

東昇鋼鋁門窗

2008-02-11T15:56:00.000-08:00

東昇鋼鋁門窗

＊即作吉作--丈量常識＊

2008-02-11T15:54:00.000-08:00

＊即作吉作--丈量常識＊

Column 2 by Sandy Kemsley : Gartner BPM, State of the BPM Market, Jay Simons, BEA

2008-02-11T15:53:00.000-08:00

Column 2 by Sandy Kemsley : Gartner BPM, State of the BPM Market, Jay Simons, BEA

Jay Simons, VP of Marketing for BEA, presented the results of their recent research into the state of the BPM market, including a survey of 200+ BEA customers, mostly IT people but spread across vertical markets and geographies. They’ve also gathered information through their online BPM Lifecycle Assessment. I had the pleasure of collaborating with BEA on the resulting white paper, which they’re distributing a sneak preview version here at the show and will have more widely available on their website in about two weeks; consider as this disclosure that BEA is my client in case you haven’t checked my disclosure page lately.

The results show a number of interesting trends indicating that CIOs and business leaders are focused on improving their processes. Existing customers described how they expect to get their ROI from their BPM implementations, and most expect to see ROI over the next three years.

The top five trends:

1. IT embraces BPM enterprise-wide, which broadens the scope for BPM beyond the existing departmental systems, and centralizes the practices around BPM. In general, this is occurring because of the ability of BPM to connect applications into improved business processes; more than half already are or will be connecting BPM and SOA in their environment.
2. BPM is becoming event-driven, in order to support the event-driven nature of business today. This will result in much more agile processes that can respond to both expected and unexpected events.
3. Increased focus on knowledge-intensive processes, and using collaborative BPM to enable ad hoc processes both on their own or as an offshoot from a structured process. That includes a variety of collaborative activities, including producing documents, sharing collaborative workspaces, and discussion forums. Over 90% of BEA customers indicated that they have some sort of collaborative processes.
4. Enterprise social computing (Enterprise 2.0) as it starts to impact BPM, which I’ve been writing about for a couple of years: introducing tagging, wiki, social connectedness and the like with more traditional process management in order to add context and more easily collaborate.
5. Moving towards dynamic business applications, and how BPM holds a central role in that. Yvonne Genovese spoke in the keynote this morning about the move towards dynamic/composite applications in order to free organizations from the pre-canned logic in packaged enterprise applications, but BPM (together with services exposed in an SOA layer) allows for the fast assembly of applications that are more suited to current business needs.

山水寄情（留學生的美國旅遊生活篇） - Yahoo!奇摩部落格

2008-02-04T13:12:00.000-08:00

山水寄情（留學生的美國旅遊生活篇） - Yahoo!奇摩部落格

Cimetiere De Montmartre:[紐約][行前]紐約(NYC)便宜住宿怎麼找!!! - yam天空部落

2008-02-03T11:56:00.000-08:00

Cimetiere De Montmartre:[紐約][行前]紐約(NYC)便宜住宿怎麼找!!! - yam天空部落

Akwaaba Online - Indulge in a return to splendor...

2008-02-03T11:46:00.000-08:00

Akwaaba Online - Indulge in a return to splendor...

AKWAABA Customer Service : : Directions

2008-02-03T11:35:00.000-08:00

AKWAABA Customer Service : : Directions: "of '"

紐約住宿大發現：超讚B＆B - 莫名琪妙的地方 - Yahoo!奇摩部落格

2008-02-03T11:20:00.000-08:00

紐約住宿大發現：超讚B＆B - 莫名琪妙的地方 - Yahoo!奇摩部落格: "關於那間民宿，若有興趣就去電詢問囉，

212-4733558

老闆名字好像叫做 Azi"

虹在天涯遊記大收彙

2008-02-02T12:35:00.000-08:00

虹在天涯遊記大收彙

國際電話卡, 國外旅遊電話卡, 國際漫遊, 費率比價 - CT 國際電話服

2008-02-02T09:20:00.000-08:00

國際電話卡, 國外旅遊電話卡, 國際漫遊, 費率比價 - CT 國際電話服: "到美國漫遊是鈴響即開始計費，不論是否接聽；以每分鐘計算"

頡比爾廢墟

2008-02-02T08:40:00.000-08:00

頡比爾廢墟: "較'，於是幾千年來，人們活在一個'尋找'認同的社會洪流當中。我們需要父母的認同，伴侶的認同，"

頡比爾廢墟

2008-02-02T07:51:00.000-08:00

頡比爾廢墟

Todd Biske: Outside the Box » Blog Archive » The Roles of the Architect

2008-01-31T23:20:00.000-08:00

Todd Biske: Outside the Box » Blog Archive » The Roles of the Architect

做双机HA的准备工作(ZZ)--Pengcheng Zou's Blog

2008-01-30T05:48:00.000-08:00

做双机HA的准备工作(ZZ)--Pengcheng Zou's Blog

경기대학교 시스템소프트웨어 연구실(CTRL)

2008-01-29T07:00:00.000-08:00

경기대학교 시스템소프트웨어 연구실(CTRL)

SOA and service virtualization [TIBCO grid matrix]

2008-01-28T21:03:00.000-08:00

SOA and service virtualization

a good and clear slide presentation

http://www2.sys-con.com/webinararchive.cfm?pid=wc_soa7w_d2_s2_t1_tibco®istered=on

IBM - Fix list for IBM WebSphere Application Server version 6.1

2008-01-28T12:13:00.000-08:00

IBM - Fix list for IBM WebSphere Application Server version 6.1

IBM - PK33136: BUFFER ALLOCATION FOR TAG BODY CONTENT LEADS TO SLOW PERFORMANCEAND POOR GARBAGE COLLECTION

2008-01-28T12:12:00.000-08:00

IBM - PK33136: BUFFER ALLOCATION FOR TAG BODY CONTENT LEADS TO SLOW PERFORMANCEAND POOR GARBAGE COLLECTION

IBM - PK31135: JSP GOING INTO INFINITE LOOP IN VERSION 6. THIS USED TO WORK FINE UNDER VERSION 5.

2008-01-28T12:11:00.002-08:00

IBM - PK31135: JSP GOING INTO INFINITE LOOP IN VERSION 6. THIS USED TO WORK FINE UNDER VERSION 5.

IBM - PK44831: JSTL EXPRESSION LANGUAGE IS NOT BEING PROCESSED PROPERLY BY THE JSP COMPILER.

2008-01-28T12:11:00.001-08:00

IBM - PK44831: JSTL EXPRESSION LANGUAGE IS NOT BEING PROCESSED PROPERLY BY THE JSP COMPILER.

IBM - PK43599: ISSUE WITH SPACE IN THE JSP TAG

2008-01-28T12:11:00.000-08:00

IBM - PK43599: ISSUE WITH SPACE IN THE JSP TAG

IBM Information Center

2008-01-28T12:00:00.000-08:00

IBM Information Center

IBM - Recommended fixes for WebSphere Application Server

2008-01-28T11:50:00.001-08:00

2008-01-28T11:50:00.000-08:00

Mobile01 談談你賣出的鏡頭

2008-01-24T23:30:00.002-08:00

Mobile01 談談你賣出的鏡頭: "缺廣角，想要進一顆T124。我的相簿：Http://www.flickr.com/photos/ixp425/sets/895236/ driver300

文章編號: 4773596
文章日期: 2008-01-25 01:05
個人積分: 245
▲ ▼ »2410 年前開始玩 SLR 時, 由於剛出社會手頭拮据, 多為二手鏡頭買買賣賣, 練兵也練技術.

[已賣出]
1. Nikon AF 35-80mm/F4~5.6D
踏入 SLR 的一號鏡, 當年連同 F60 同捆購入, 塑膠鏡一支. 後連同 F60 及底下那支一併出售..

2. Nikon AF 28-200mm/F3.5 ~ 5.6D
二號鏡, 陷入一鏡走天下的迷思. 連上面那支跟 F60 一併出售."

Mobile01 談談你賣出的鏡頭

2008-01-24T23:30:00.001-08:00

Mobile01 談談你賣出的鏡頭

2008-01-24T23:30:00.000-08:00

聯合新聞網 | 股市理財 | 上市電子 | 資策會預估：資訊軟體市場今�

2008-01-24T22:20:00.000-08:00

聯合新聞網 | 股市理財 | 上市電子 | 資策會預估：資訊軟體市場今�

美國田納西州孟菲斯 - 美國 - 北美洲 - 旅遊人生討論區

2008-01-24T11:55:00.000-08:00

美國田納西州孟菲斯 - 美國 - 北美洲 - 旅遊人生討論區

K-Lite Video Conversion Pack

2008-01-23T06:16:00.000-08:00

K-Lite Video Conversion Pack

乘著海波欲凌空 - :: PIXNET BLOG ::

2008-01-21T09:06:00.001-08:00

乘著海波欲凌空 - :: PIXNET BLOG ::

2008-01-21T09:06:00.000-08:00

乘著海波欲凌空 - :: PIXNET BLOG ::

澎湖人No1自由軟體交流網 - 澎湖人的論壇 - 查看所有帖子

2008-01-20T08:54:00.000-08:00

澎湖人No1自由軟體交流網 - 澎湖人的論壇 - 查看所有帖子

Mobile01 要靜音~~買貴的機殼?還是買散熱零件

2008-01-20T01:33:00.000-08:00

Mobile01 要靜音~~買貴的機殼?還是買散熱零件

聯合新聞網 | 國內要聞 | 綜合 | 展望會創世擬引進窮人銀行

2008-01-20T01:27:00.000-08:00

聯合新聞網 | 國內要聞 | 綜合 | 展望會創世擬引進窮人銀行: "展望會創世擬引進窮人銀行

【聯合晚報╱記者邵冰如/台北報導】2008.01.20 03:34 pm

弱勢族群不斷增加，除了救濟，更要幫助他們自立。台灣的社福界近來積極和企業界合作，展開各種脫貧方案，世界展望會和創世基金會更有意引進國外「微額創業型貸款」、「窮人銀行」，為弱勢者創造就業機會。
微額創業貸款 (也稱「微型貸款」）或窮人銀行，是由企業挹助資金，提供窮人各種金融服務，例如：小額貸款、存款與保險。2006年諾貝爾"

MAC Open Firmware Summary

2007-06-13T11:33:00.001-07:00

Command-S Boot into Single User Mode
Command-V Boot using "Verbose" mode (shows all kernel and startup
console messages)
X Reset startup disk selection and boot into Mac OS X Server
Shift Boot into "Safe Boot" mode, which runs Disk First Aid. A reboot
will be required afterward.
Option Boot into Open Firmware to select a boot device
Command-Option-Shift-Delete Bypass internal harddrive on boot
T Boot into Firewire target disk mode
C Boot from the internal optical drive
N Start from the Network (NetBoot)
Command-Option-P-R Reset Parameter RAM (PRAM) and non-volatile RAM (NVRAM)
(mouse button) Eject (internal) removable media
ALSO: if you use open firmware password... you'll need this:
Startup Manager -accessed by pressing the Option key during startup
Enter commands after starting up in Open Firmware -press
Command-Option-O-F key combination during startup.

http://docs.info.apple.com/article.html?artnum=106482

How to troubleshoot a computer with Open Firmware Password enabled
If you cannot access the Open Firmware Password application and need
to troubleshoot your computer by:

Resetting the PRAM
Starting up in Single-user mode
Starting up in Verbose mode
Starting from CD-ROM

Then follow these steps:

Start up into Open Firmware by pressing and holding the
Command-Option-O-F key combination during startup.
At the Open Firmware prompt, type: reset-nvram
Press Return.
When prompted for your password, enter it and press the Return key. It
responds OK.
At the Open Firmware prompt, type: reset-all
Press Return.

The computer restarts and you are now be able to reset the PRAM and
startup in Single-user mode, Verbose mode, or from CD-ROM.

Mac Mini DVI 顯示的毛病

2007-06-13T08:28:00.000-07:00

MacMini 的 display 怪現象，用 DVI 接頭連上 LCD display，開機的時候正常顯示，但打完帳號密碼以後，螢幕就出現 out-of-range 的錯誤訊息，無法顯示。但改用 VGA 顯示，則又正常。看來是 DVI 部分出了問題，上網找了一些同樣症狀的文章。

看來主要是 MacMini 顯示系統的問題，不是新買的 LG 22'' LCD 的問題。

國外的:
http://ask.metafilter.com/19259/My-Mac-Mini-Display-Detection-Dilemma

國內的:
Benq 22 吋，有問題

接電漿，有問題

Apple 網站相關解決方法

http://discussions.apple.com/forum.jspa?forumID=761
***** http://www.macosxhints.com/article.php?story=2001100114532165
http://forums.macosxhints.com/showthread.php?t=8235
http://docs.info.apple.com/article.html?artnum=42642

例如用 OSXVNC, 我也裝了。但改了一堆顯示模式，我的 LCD panel 仍無動於衷。
用 Shift 鍵壓著開機，好像也沒用。開機會恢復成 640x480，可以執行 login 畫面，但 login 後還是偵測錯誤。
====
If you have more than one machine and they're networked, you can fix this by using a remote control program such as Timbuktu or (my choice) OSXvnc. The nice thing about OSXvnc is that it can be started from the command line. So when I blacked my monitor (by selecting a too high refresh rate, which instantly took effect permanently - argh!), I did the following: SSH'd in from my iBook and launched OSXvnc from the command line (OSXvnc.app -rfbport portnumber). Then I quit the SSH session and launched my VNC client and connected to the now remotely-controllable dead screen Mac. The last step is too open the Displays panel, select a valid refresh rate, and watch the screen come back to life on the Mac. Saves a reboot and keeps that all important "uptime" stat going ;-). -rob.
===
If you hold the shift key down at startup, OS X will reset the monitor configuration to a default value. I've added this tip to the main body of this hint, along with the reference to the MacNN forum where it was first discussed. Adding this comment just to move the hint to the top of the "What's New?" box. :-)
===
I ran into the "out ot scan range" problem on my new G4 733 which is hooked up to my old Apple 20" monitor. It took me three hours of researching on the net and trying all sorts of things until I found the trick about deleting the com.apple.windowserver.plist trick. The "boot with shift key down" solution seems the most elegant solution, but here are two other things I discovered that may help in other scenarios:

1. you can hold dowm command-S on startup to get into console mode before the screen resolution settings are applied.

2. of all the CDs that came with my G4, only the OS 9 Install CD allowed me to get to the desktop where I was able to move the com.apple.windowserver.plist file to another location.

=====
besides

/Library/Preferences/com.apple.windowserver.plist

I also needed to trash

/Users/[yourusername]/Library/Preferences/ByHost/
com.apple.windowserver.biguglynumber.plist

then it worked fine.
Otherwise the resolution changed back to the invalid just before the
finder finished loading...maybe because of Jaguar, or because I had
auto-logon enabled.
cheers

====
--

當然，以上的解決方法都是自己設定錯誤的回覆方法，但我遇到的情形是
mac mini 無法正確偵測螢幕，導致解析度頻率等設定錯誤。

看來還是暫時用 DVI-VGA adaptor 擋一下。

Prototype -- 外觀為重或技術可行性為重?

2007-06-12T05:27:00.000-07:00

在很多技術評估會議裏面，常常會有很多實做型的工程師，從技術可行的角度來 demo prototype，解釋新產品或新專案的樣子，然而常會被冤枉準備不足。其實，以 prototype 來說，要看對象來做 prototype 才比較能抓得住 audience。對 business oriented 的使用者來說，漂亮而接近真實的畫面，但底層技術暫時空缺的 prototype 可能更具效果。不管是工程師或業務，要能分辨不同場合的需求，才能避免經常出現的誤解 -- 業務埋怨工程師準備不足、工程師埋怨業務只重表面功夫。而我的看法，當然是兩者兼具最好，但這樣的 prototype 成本也太高了，除非是單價很高的case才值得這麼高的初期銷售成本。

以 BPM 應用專案為例，當客戶提了很多功能需求，但工程師回來想 prototype 的時候，多半會傾向把技術面有疑問的議題，先以 prototype 型式做出樣子；以技術的角度來看，我也會認為這樣的 POC (proof-of-concept) 設計是有效果的。然而，面對非技術的使用者，看到這個 POC 多半會覺得: 啊，好簡陋的應用! 連初學者的畫面可能都比這個 POC 漂亮。所以，先了解 audience 的性質，或者事先溝通 prototype 的性質是 technical prototype or GUI prototype，才不會對牛彈琴。

Good Regular Expression Building Tool - Expresso

2007-06-12T04:31:00.000-07:00

十幾年前 (哇，已經是十幾年前的事了!) 為了UNIX系統管理，免不了要寫一堆 perl script；當然也免不了對 regular expression 作大量的使用。如何簡潔地使用 regular expression 來 match 許多字串，當然要靠經驗累積，即使是資深的 perl / regular expression 的使用者，對於複雜的 regular expression 也要事先測測看是否滿足自己的需求。

做 compiler 研究的時候，也曾跟 jwwang 學弟，一起討論過 regular expression build/test tool 的可行性。雖然這塊大餅是畫了，但因為 lexical scanner 畢竟只是研究中的一小塊，沒有付諸實行。看到 expresso 這個工具，令人想起了十幾年前的往事。雖然不再頻繁用到 regular expression，不過有這個工具，還是要多多推薦，因為對於程式開發者來說，如果在程式裡面會用到 regular expression，應該可以省下很多 build/test regular expression 的時間。

http://www.ultrapico.com/Expresso.htm

專案管理軟體市場概況

2007-05-15T23:37:00.000-07:00

專案管理軟體市場概況

緣起:
公司在 CMMI 導入之前，純軟體工具如 JIRA, SVN 等等就已經導入了，那下一步呢?許多次的顧問 review 總是提出很多建議，但多半是針對單一活動的支援，而且工具性的軟體能解決的問題還是有限；而對於軟體專案，再導入 function point 計算的系統，再導入需求管理軟體? (如 Rational , Borland 的產品) ，拼拼湊湊好像不能一次到位。而純粹就管理控制面來看，(如 PMC這個PA)，MS Project 只能算是入門工具，也許應該有更好的軟體來協助 PMC的運作。因此，PPM軟體的評估，也就順理成章了。

也許這句話說得好: The PPM Market Has Become The ERP Of IT，從 PPM產品市場裡面來尋求解答，也許才是IT產業管理的正規途徑。而當初試著把 tools/process 結合的動機，也恰好與 PPM 市場的著眼點不謀而合 -- Processes And Tools: The Nuts And Bolts Of Project Portfolio Management 。

這份報告，The Forrester Wave™: Project Portfolio Management, Q1 2006 提供了很好的評估起點。其中 primevera 跟 plan view 應該可以當成標竿產品來研讀。而IBM Rational 顧名思義可能比較能滿足軟體產業的需求(待確認)。

當然附一張 Forrester 標準的市場競爭分布圖示一定要的啦。

另外，這份貴死人的報告(幸好有機會google得到)裡面提到的 criteria 摘要如下，請注意裡面的紅色框框。

以下是其中的廠商列表

Artemis International Solutions,

Business Engine,

Compuware,

IBM (Rational)

IBM's acquisition of Systemcorp's portfolio management office enabled it to introduce planning and tracking functionality to complement its set of development tools. IBM's Rational Portfolio Manager continues to evolve and shows promise. Tactical functionality remains developer-oriented. However, with the latest enhancements to portfolio management, Rational Portfolio Manager shows signs of expanding beyond its focus on the development team into a product that can bring value to IT management.

ITM Software,

Mercury Interactive,

Microsoft

Microsoft Is Too Narrowly Focused In The PPM Market, But UMT Acquisition Changes Things; The Microsoft Office Enterprise Project Management (EPM) Solution markets to companies of every size, but it is an especially solid choice for midsize, project-based organizations that only care about project management. Its ability to manage multiple projects or programs is competent, but it falls down at the portfolio level, which is a critical aspect for IT organizations that require a top-down approach to better manage constraints and meet objectives. The recent announcement of the UMT acquisition couldn't be more timely. For Microsoft to succeed in the project portfolio management (PPM) space, it must have a stronger top-down focus, and UMT will eventually deliver that focus. Companies considering Microsoft Project should opt for the UMT module to be integrated into the product.

Oracle

The new functionality on its own isn't mature or flexible enough for the typical IT organizations, but companies that select Oracle will find sufficient feature strength to handle a wide range of projects

Pacific Edge Software,

PlanView

PlanView has long been one of strongest project portfolio management (PPM) tools vendors on the market, and PlanView Enterprise is another winner. Enterprise is a robust application that shows breadth in the range of IT work that it can manage and depth in the level of analytics available for decision-making. PRISMS, PlanView's best practices methodology, is another key differentiator that provides a robust set of practices that associates processes with every step of the IT life cycle. PlanView Enterprise is a comprehensive application and is not for ad hoc organizations that don't have the culture to sustain process-driven management, but for more mature organizations that want to manage strategically, it is an excellent choice.

Primavera

Primavera Is The Market Leader In The PPM Market; Primavera Systems is the leader in the project portfolio management (PPM) market, offering across-the-board robust functionality, as well as specific solutions for a wide range of industries, including high-tech, telecom, construction, and professional services organizations. Primavera's industry-specific solutions, such as consulting or financial services, target internal IT organizations and services organizations, while still providing industry-specific support. While technically best suited for large organizations that have a defined level of maturity, Primavera is flexible enough to scale down to smaller or less mature organizations. Primavera's strength in all areas of PPM enables organizations to manage IT work effectively, while being responsive to larger, business-driven projects.

BPM 產品中的 Business Rule 功能

2007-05-15T00:00:00.000-07:00

BPM 產品中的 Business Rule 功能

不同產品對這個 business rule 的詮釋有點差異。有些從 inference 角度來做，是走傳統 AI 路線推理引擎過來的；有些則是以 compliance 的角度來做；有些則是把傳統採用 if-then-else 寫死在 script 的判斷式，透過 refactor 的方式整理出來之後，讓不寫程式的使用者也有機會從 user portal 以 GUI 畫面來管理這些判斷式。

* Savvion Business Rules, http://www.savvion.com/bpm-products/savvion-business-rules.php, _

* Oracle SOA suite : Business Rule
(準備中)

選購 BPM 產品的程序

2007-05-14T23:54:00.000-07:00

競爭指南跟如何選購可能是兩回事。競爭指南看的是 state-of-the-art，而如何選購則是從務實面的角度，挑出適合自己的。

在此整理了各BPM廠商網站所列的選購指南。只看一家之言，可能會被刻意誤導；但看了多家的建議，再融會貫通後，應該有可取之處。

Savvion 的採購建議: 按此

Lambardi 的資源中心: 按此

(更多待整理)

BPM 的產品評估與競爭分析要點

2007-05-14T23:08:00.000-07:00

WfMC 有一個白頭髮的法國紳士 Ader，過去幾年寫了幾本 workflow 產品評估指南，以及市面各產品於各分項的強弱分析，儼然成為大廠併購 BPM 廠商的購買指南。不過這兩年沒看到他的新作。這幾本書所列的評估要點，要是乖乖讀完，大概也可以成為 BPM 的技術專家，不曉得國內的客戶有沒有意願乖乖來讀這種比較詳盡的評估報告，而不只是簡單打打勾的 check list做做初步的產品評估，聊勝於無。

去年(2006)11月 WfMC 一些講師來台灣推廣 workflow 技術與標準，大家閒聊之下，也覺得採用 check-list 來評估 BPM 產品很容易有盲點，因為每個分項要不是再仔細追問下去，很難了解是否就是評估者想要的功能深度。說個笑話，要是買車也照 check list，那麼 BMW 跟國產車，一樣都有 4 個輪子，3000 c.c. 引擎，電動天窗，等等。如果不仔細看評估要點，那麼國產車真想要在 check-list 上面贏過 BMW 名車，應該也不成問題，(嘻嘻，主要應該都是靠非核心功能的項目來贏過吧)。看來，底子好的產品，還是讓客戶實際開上路，比較佔上風。(所以，當客戶有疑問，還是請他們把他們比較典型的流程拿來 implement 看看，比較有感覺。)

另外，BPM 產品不好客觀的評估，因為評估的 criteria 很多，如果對於評估要點沒有共識，難免有偏頗的問題。我們可以參考國外 IT 產品年度選購指南，看看老外怎麼評選。其中大家做IT產業簡報，最常引經據典的 Forrester Research 這家公司，每年都有 The Forrester Wave 年度風雲產品排名，對各IT產品分類做評估。以 2006 為例，針對 IC-BPMS (integration-centric business process management suite) 產品線，他們列了 85 個評估要點。

(OS: 那是否有 HC(Human-Centric)-BPMS 的產品分類?) 當然有。

以下是 Forrester Wave 2006 的產品競爭能力分析，

過一陣子再去找找那 85 個要點來 PO...

上頭說要寫產品競爭分析報告，是要寫給自己參考用，還是給客戶看? 套用全民大悶鍋裡的水果日報名言，新聞(產品)那麼多，怎麼報，亂報囉.. 。沒時間的人一定是拿各家產品的 feature list 然後做成 check-list 交差，天曉得實際畫面、功能長成怎樣，是不是作好看的，還是做實用的。

JDK5 annotation

2007-05-14T20:39:00.000-07:00

前一陣子跟同事聊起了 EJB 3.0 開發簡化的事情。我們談到了 Java annotation，對於玩慣PL的設計師來說，應該

EJB 3.0 用了 Java annotation 機制，大幅簡化了 EJB 的開發步驟。以前由於 java 語言還不夠成熟，一堆 compiler directive 都還沒標準，所以只好繞個彎，利用一些空白(empty)或抽象(abstract)的 interface class 暫時解決，難怪 EJB 2.0 的開發真是囉唆到極點。

相較於C或C++這種歷史悠久的語言來說，Java annotation 算是遲來的機制，對於不玩 PL 的純JAVA工程師來說，會覺得這個機制很新奇。但片段對 java annotation 的了解，也容易因為他被用於 EJB3.0 的情境，而直接推論成: "annotation 就是會 code gen 一些東西到 java class 的機制"。也不能說這個觀念完全錯誤，不過，給 compiler 的 hint, option 在實務上不只可以指引 compiler 做 code generation, 還可以做更多更有意義的事情；或者，更精確地說: java annotation 可以指引 compiler 或者 application server 進行類似 code generation (以及其他分析) 的動作。

以下，是 override 的 annotation 範例。

public class Test_Override {
@Override
public String toString() {
return super.toString() +
" Testing annotation name: 'Override'";
}
}

--
另外，有一篇我覺得還不錯的 annotation 介紹文章，An Introduction to Java AnnotationsBy M. M. Islam Chisty，URL: http://www.developer.com/java/other/article.php/10936_3556176_1

當然，官方說法 http://java.sun.com/j2se/1.5.0/docs/guide/language/annotations.html 是一定要看的。而且 motivation 部分也帶到了，例如要避免 JavaBean 機制的 BeanInfo, 以及 EJB 2.x 的 deployment descriptor，這種麻煩而無謂的步驟可以省掉，真是一大福音。

EJB3.0 + annotation 詳細技術文章 Writing Performant EJB Beans in the Java EE 5 Platform (EJB 3.0) Using Annotations，在此http://java.sun.com/developer/technicalArticles/ebeans/ejb_30/index.html

Agentflow / workflow pattern / sign-flow pattern

2007-05-14T02:56:00.000-07:00

workflow pattern vs. sign-flow pattern

workflow pattern 是要驗證 workflow engine 有沒有辦法"表達"複雜的流程，在於表達能力，但不見得便利。
sign-flow pattern 是要儘可能把 domain 裡面，常見的"流程移動路徑"整理出來，變成標準的 control flow template，省卻重繪的工夫。
workflow pattern 與 sing-flow pattern 這兩個議題應該不要混為一談，宜分別處理。
sign-flow pattern 可以由多個 workflow pattern 組成。為了方便起見, sign-flow pattern 也可以衍生類似的 pattern，以提高套用的便利性。

例如:

restart : 踢回去第一關，重新來過。
bounce back : 踢回去某一關補做，補好後回來本關卡繼續往後執行。
bounce back (multi) : 挑選過去須補做的關卡，都 (a)依序, (b)平行，補好後，再回本關卡繼續往後執行。
Agentflow 內建的許多平行會簽、串簽，動態退回，這些 sign-flow pattern 都還可以再衍生一些更常用的 pattern 供開發者方便套用。

當然，這些 sign-flow 不要過於天馬行空，憑空列舉組織中不樂意出現的流程路徑，反而變成大雜燴而不具代表性。另外，如果某些不太合理的流程路徑太多，不見得有助於使用者進行 BPM，反而讓一些沒效率的流程被輕鬆地自動化。

這種非常態 (機動性) 的動態流程順序調整，應該與制式流程分別處理，最好讓 routing engine 可以把機動性的調整內容，放在 process-level 變數來解譯，並且把此變數的維護GUI，下放給流程參與者(&授權的使用者)修改這種機動流程。

Oracle SOA suite 裡面的 BPM 相關功能討論

2007-05-14T01:52:00.000-07:00

先前看了 Oracle SOA suite 裡面，有一些是我們以前就已經納入 roadmap，不過用的名詞不一樣，但是設計上有異曲同工之妙。例如:

* process monitor, process sensor (process monitor 沒有特別點出 sensor 這個字眼，以便從技術面可做統計運算優化的處理)

* business rule (多重代理用到一部份, 未來需通用化)

在 workflow 裡面，每一個 task 都有 preAction, postAction 等 event,
對於 BI 或 BAM 工具來說，如果可以直接切出 process sensor 的功能，把 BI 裡面想要觀察的重要數據來源特別標示出來，並且以 GUI + Wizard 的手法協助非技術人員操作，可以降低技術門檻。這是我覺得Oracle SOA suite 在 BPEL 模組裡面，特別以BI觀點所做的加值功能，也是我覺得不錯的賣點。

Process sensor 對使用者來說，明確知道插入觀察的重點數據，可以知道 KPI / 流程重點。
對系統設計者來說，預先知道使用者想觀察的 sensor 重點，可以特別針對這些 sensor 所需的數據做特別處裡，並且達到 real-time monitor 的功能，在幾秒內就能即時 refresh 內容，而且不需複雜資料庫的統計運算。

Business rule 部分，則是把一些 if-then-else 等寫死在 script 內的 business 規則，統一移到規則管理模組，並且由 GUI 來設定管理，並且透過 wizard 協助使用者建立 business rule。這樣的好處是 business rule 的修改，有機會從 programmer 手中，外放到 business user 的手中 (因為程式碼被分隔出來，而且設定介面已經有 GUI 與 wizard，所以可以降低技術門檻)

企業 Business Intelligence (BI) , Dashboard 的規劃應該新增思考維度，採納 BSC 與 ProcessMap 的觀念

2007-05-11T00:16:00.000-07:00

以往的企業客戶們，在陪同他們規劃企業 BPM 解決方案時，大家著重的是 BPM automation 的層面。不過，最近大家開始把 process performance metric 的觀念帶入以後，以往 BI 跟 BPM 的結合理由才豁然開朗，知道為什麼 BPM 結合 BI 能帶來更高層面的效益 (與傳統 EPR/database 結合 BI 的效益相較)。

為什麼? 我們把 process map 的觀念解釋一下，應該比較容易了解。

Process map : 是把 BPM automation 層面的東西，用更高階的流程關係圖描繪出流程的價值鏈。這跟 balance score card 的 dashboard 機制是相容的。甚至兩個概念幾乎都一樣，出發點不同而已。

Dashboard: 傳統的 dashboard 看似把很多獨立活動的 performance 數值圖示化，也支援 drill down 往下看得更細。而 drill down 的維度，多著重於讓資料更詳細，(例如，年度統計，細分為個月; 全區統計，細分為區域統計)。但是很少有 drill down 是根據流程拆解的構面來看，例如(利潤不好，可能是營收過低、營運成本過高、毛利過低等流程活動歸咎而成)。

我們希望 process map 的概念，利用流程活動的因果關係，可以在 BI/Dashboard 的領域，提供另一種層次的 drill down 以逐步看清營運的謎團。

Enterprise RIA

2007-05-11T00:05:00.000-07:00

做BPM領域，常常不免把 enterprise 當成 prefix 的形容詞。什麼新的東西都先套個 enterprise 看看，有沒有什麼新機會。

Enterprise RIA，有什麼新的啟發? RIA 勢必成為 enterprise web solution 的一個重要部分。
因此，我們(業者)需要先一步描繪客戶的 Enterprise 2.0 RIA reference architecture。

正在評估 Nexaweb http://www.nexaweb.com/ 這家公司，他們的走向應該比較合乎我對 RIA 開發環境的想法。

幾個重要廠商的 RIA 開發解決方案

2007-05-10T23:42:00.000-07:00

Sun 的 JavaONE 宣佈了他們在 Java RIA 開發的解決方案 -- JavaFX

看來,對於 RIA (rich internet application) 解決方案的尋求，可以評估這些產品作為出發點

AJAX
Sun JavaFX
Microsoft Silverlight http://www.microsoft.com/silverlight/default01.aspx
Adobe Flash

當然，對於 java 背景的人，開發 RIA 不免會先從 AJAX 入手。例如，直接套用 open source 的開發 "library" 來做, 如 AjaxTag for JSP 等等。當然，也有辛苦一點，採用最底層的機制，(在 browser 端採用 xmlhttp，在 server 端寫 servlet)，也是有人不厭其煩的做，反正 xml, java servlet, java script 熟的話，也不會太痛苦 (當然，前提是少量開發)。

BI 導入的一些注意事項

2007-05-04T03:38:00.000-07:00

關於 BPM 與 BI 整合的一些看法，

幾點心得:

不要先陷入數據倉庫(data warehouse) 或分析引擎 (analysis engine) 的技術
細節。先了解業務問題與業務流程，才能知道要把哪些東西放到 database/warehouse，
也才有資料分析步驟的依據。

類推: 我們不會先建工廠，然後再決定生產什麼產品，但這卻是很多人在BI部署時所做的事情

Quote:

數據質量和數據完整性問題不會消失，沒有解決它們的捷徑。
BI is the presenation layer of the business.

SOX 與 J-SOX

2007-05-04T03:32:00.000-07:00

J-SOX

Businesses' are learning from the mistakes made by individuals and corporations across the globe. J-SOX, officially known as the Financial Instruments and Exchange Law, is scheduled to go into effect in April 2008 for roughly 3,800 companies listed in Japan, along with their foreign subsidiaries.

Challenges and difference J-Sox and Sox.
Forrester Research lists the following challenges and difference between J-SOX and SOX:

Professional services. Japan has fewer than 10% of the number of qualified accountants than the US.
Independence of auditors. While the concept of auditor independence exists in the Japanese market similar to the US, many Japanese firms can and will rely on the influence and recommendations of their audit firms.
Audit automation is critical. With the extreme shortage of auditors compared to US per capita numbers, this shortage will increase the requirement and necessity for process efficiency in the internal audit process and software that can support these processes.
Support of IT governance. In the November guidance regarding the scope of the J-SOX process, it is clear that IT controls are a central point of focus for J-SOX

2007-04-19T02:59:00.001-07:00

Netvibes.com 算是一個滿不錯的 personal portal 進入點，提供許多 web 2.0 操作方式與組合方式。

2007-03-28T18:04:00.001-07:00

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測試 myBlogLog

2007-03-28T17:58:00.001-07:00

JJ 的 BPM Notepad & 自言自語

毒舌張株式會社: 心理承受力

尋找你的天賦禮物（使命） - 使命 - 快樂人生研習會Blog

關於退休

ONJava.com -- Parsing an XML Document with XPath

【軟體】Microsoft Virtual CD-ROM Control Panel

‧Endiva‧美商英迪華軟體公司

Uncrippling Bluetooth in Vista RTM | Dev-Toast

TAZO, Twinings - 英國紅茶 | Sunnys Diary

Kaplan與Norton大師發表的 Corporate Alignment Matters == Align Journal - Aligning IT and Business Strategy

business process discovery == Align Journal - Aligning IT and Business Strategy

50082498_en.pdf (application/pdf 物件)

Align Journal - Aligning IT and Business Strategy

BPM業界行銷白皮書大全==Align Journal - Aligning IT and Business Strategy

Column 2 - ebizQ : Short History of BPM

流程不規範是ERP系統容易死的主要原因 — 中國資訊化 - 賽迪網

George Lee's blog: 在台灣收取美國轉寄的郵件 (Mail Forwarding)

Newark Airport - How to Get To Newark Airport from New York City

ターバン野口の世界 はじめまして、ターバン野口です。

清明上河圖

Xexex's Java 和其他二三事 : weblog

企業新新聞 - 企業動態 - 甲骨文被評為台灣領導中介軟體廠商之一

Dataquest Insight: Portal, Process and Middleware Software, Asia/Pacific, 2006-2007

聯合新聞網 | 財經產業 | 國際財經 | 印度外包業 好景不再

Session List

Janie's Diary

東昇鋼鋁門窗

＊即作吉作--丈量常識＊

Column 2 by Sandy Kemsley : Gartner BPM, State of the BPM Market, Jay Simons, BEA

山水寄情（留學生的美國旅遊生活篇） - Yahoo!奇摩部落格

Cimetiere De Montmartre:[紐約][行前]紐約(NYC)便宜住宿怎麼找!!! - yam天空部落

Akwaaba Online - Indulge in a return to splendor...

AKWAABA Customer Service : : Directions

紐約住宿大發現：超讚B＆B - 莫名琪妙的地方 - Yahoo!奇摩部落格

虹在天涯 遊記大收彙

國際電話卡, 國外旅遊電話卡, 國際漫遊, 費率比價 - CT 國際電話服

頡比爾廢墟

頡比爾廢墟

Todd Biske: Outside the Box » Blog Archive » The Roles of the Architect

做双机HA的准备工作(ZZ)--Pengcheng Zou's Blog

경기대학교 시스템소프트웨어 연구실(CTRL)

SOA and service virtualization [TIBCO grid matrix]

IBM - Fix list for IBM WebSphere Application Server version 6.1

IBM - PK33136: BUFFER ALLOCATION FOR TAG BODY CONTENT LEADS TO SLOW PERFORMANCEAND POOR GARBAGE COLLECTION

IBM - PK31135: JSP GOING INTO INFINITE LOOP IN VERSION 6. THIS USED TO WORK FINE UNDER VERSION 5.

IBM - PK44831: JSTL EXPRESSION LANGUAGE IS NOT BEING PROCESSED PROPERLY BY THE JSP COMPILER.

IBM - PK43599: ISSUE WITH SPACE IN THE JSP TAG

IBM Information Center

IBM - Recommended fixes for WebSphere Application Server

IBM - Recommended fixes for WebSphere Application Server

Mobile01 談談你賣出的鏡頭

Mobile01 談談你賣出的鏡頭

Mobile01 談談你賣出的鏡頭

聯合新聞網 | 股市理財 | 上市電子 | 資策會預估：資訊軟體市場 今�

美國田納西州孟菲斯 - 美國 - 北美洲 - 旅遊人生 討論區

K-Lite Video Conversion Pack

乘著海波欲凌空 - :: PIXNET BLOG ::

乘著海波欲凌空 - :: PIXNET BLOG ::

澎湖人No1自由軟體交流網 - 澎湖人的論壇 - 查看所有帖子

Mobile01 要靜音~~買貴的機殼?還是買散熱零件

聯合新聞網 | 國內要聞 | 綜合 | 展望會創世 擬引進窮人銀行

MAC Open Firmware Summary

Mac Mini DVI 顯示的毛病

Prototype -- 外觀為重或技術可行性為重?

Good Regular Expression Building Tool - Expresso

專案管理軟體市場概況

BPM 產品中的 Business Rule 功能

選購 BPM 產品的程序

BPM 的產品評估與競爭分析要點

JDK5 annotation

Agentflow / workflow pattern / sign-flow pattern

Oracle SOA suite 裡面的 BPM 相關功能討論

企業 Business Intelligence (BI) , Dashboard 的規劃應該新增思考維度，採納 BSC 與 ProcessMap 的觀念

Enterprise RIA

幾個重要廠商的 RIA 開發解決方案

BI 導入的一些注意事項

SOX 與 J-SOX

測試 myBlogLog

ターバン野口の世界　はじめまして、ターバン野口です。

聯合新聞網 | 財經產業 | 國際財經 | 印度外包業好景不再

虹在天涯遊記大收彙

聯合新聞網 | 股市理財 | 上市電子 | 資策會預估：資訊軟體市場今�

美國田納西州孟菲斯 - 美國 - 北美洲 - 旅遊人生討論區

聯合新聞網 | 國內要聞 | 綜合 | 展望會創世擬引進窮人銀行